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Y-CLAD INC. & Y-CLAD.com
RETURNS, REFUNDS AND EXCHANGE POLICY
How To Return An Item
Include in your package the completed and signed return form and the original receipt.
Some items cannot be returned if they are opened. These include earrings and any worn merchandise.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee with the exception of merchandise defects; this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your jewelry item is in its original package, unused and returned within the 10-day grace period you may exchange your item. You will not be subject to a restocking fee in this case, and you will not have to pay return shipping.
If your clothing item is in new condition with tags intact, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you will have to pay return shipping.
Refunds are in the form of original payment, such as the credit card used for the order. If the refund is applied to your credit card, your credit card company may take up to 10- additional business days to post the refund to your account.
For more information on Y-CLAD.com & Y-CLAD INC's policies, email us at firstname.lastname@example.org